Customer Education




Common Frauds and Scams

Sophisticated technology allows clever thieves to commit financial fraud in ways never previously imagined. A con artist may call you posing as your banker, or send you correspondence that appears to be from your bank. These criminals infer that your account has already been compromised, and, as part of the bank's "investigation", ask you to provide sensitive personal and financial information. Contact your bank immediately to verify any unusual or suspicious requests.

Here are some tips to help you avoid financial fraud and scams:

  1. Avoid Internet chat rooms and never respond to an unsolicited email
  2. Never be pressured to make an immediate decision
  3. Never give personal or bank information to an unknown caller, regardless of who he or she claims to be. Don't give in to intimidation or threats.
  4. Never pay for something merely because you'll get a "free gift".
  5. Use caution when making a charitable contribution, verify the authenticity of the charity.
  6. If the offer is an investment, check with your state securities regulator to see if it is properly registered.
  7. Don't be fooled by claims of riches from foreign lotteries, sweepstakes, or contests. (Foreign lotteries are illegal!).
  8. Beware of offers to help you recover money you may have previously lost
  9. Be very cautious in Internet sales and purchases. If selling, clear the check before you send the item to seller. Never accept a check for more than the amount of purchase. The check will be counterfeit and/or worthless. This is the most common Internet scam.
  10. Click here for more online shopping and debit card fraud prevention tips.

If you believe you may have fallen victim to a scam, call us immediately at 620-663-0666.

Additional resources for consumers: